Cancelling a class:
To cancel a class which you have reserved you should log in and cancel the class online at least 24 hours before the specific class starts.
If the cancellation is done more than 24 hours before the class starts (Early Cancel):
- students with a monthly subscription can re-use this credit for another class in the same week
- students with a class package can re-use their credit for another class before the package expires
If the cancellation is done less than 24 hours before the class starts (Late Cancel):
- the credit is lost and cannot be re-used anymore for other classes
Canceling a monthly subscription:
To cancel a monthly subscription you should do so by filling in the Opzegformulier (Cancellation form) before the end of the month of the second to last month. Afterwards the 1 month notice is in effect and your subscription stop at the end of the last month. For example, if you cancel in May, then you still pay for June and as of July 1st the subscription has ended. You can still train until the end of June.
Note that once you have canceled your monthly subscription, you will have to pay the registration fee again in case you want to register again in the future.